Collecting Information: Whenever you access this website, Okooko will collect the following types of information from you:
The IP address of your machine when connected to the internet and the domain name from which you are accessing the internet;
The operating system and the browser your computer uses and any search engine you are using;
The date and time you are visiting; and
The URL’s of the pages you visit,
as well as any other information you may explicitly provide in the course of accessing the website, such as your name, gender, email address and other personal details such as telephone number.
Further Collection: Okooko also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the website information may be collected from you as a result of the workings of the website and the attached systems and software.
Use of Information: Okooko uses the information provided by you or generated by your use of the website to provide you with any services or goods you may request from Okooko. Okooko also uses information collected from you to assess the performance of the website and to ensure that the website serves your needs in the most efficient manner possible. Okooko may also use the information to provide you with direct marketing communications, in accordance with the “Marketing Communications” section below.
Data Transmission: Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Okooko strives to protect such information, we do not warrant and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
Accessing Information: You are entitled to access any information which Okooko may hold about you and Okooko is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Okooko correct any inaccuracies in any information which Okooko holds about you. Okooko is entitled to charge you for the reasonable costs of retrieving, providing this information and as applicable correcting this information.
Disclosing Information: You also agree that Okooko is entitled to disclose information it holds about you without your prior permission if Okooko reasonably believes that such disclosure is necessary to:
Conform to legal requirements;
Comply with legal process or help to maintain the law;
Protect Okooko’s rights or property or that of Okooko’s related companies; or
Enforce the Terms and Conditions of access to this website.
Combining Information: Okooko may combine any information which it collects from you with information collected by its related companies.
Storage: You should be aware that information which Okooko collects from you maybe stored or processed outside of Hong Kong.
We may market to you our goods and services, and the goods and services of our: (a) related companies (including our affiliate and subsidiary companies),(b) joint venture partners, and (c) other third party providers. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, SMS, smartphone app push notifications, notifications on your social media pages, in –app messaging or postal mail. You may partially or entirely opt-out of receiving such direct marketing communications at any time by emailing us at firstname.lastname@example.org with Subject: "Unsubscribe Direct"
At Okooko we take sleep seriously. We are all unique and have different needs. There is no way one mattress can suit everyone, but then how to choose which is the right one for you? Our prescription tool is a simple, easy to use tool, based on many years of scientific research. Listen to the experts and find out which mattress and support system is right for you (and your partner).
Please complete the following questionnaire (which will take 2-3 minutes), you will be asked a range of questions focused largely on body metrics for you and your partner as well as about your health and sleeping preferences. At the end the prescription tool will make a recommendation based on this information as to which mattress and support system is best suited to you (and your partner).